Privacy Policy

1. Scope

This Privacy Policy applies to personal data collected by VODH through the website, contact forms, quote requests, support requests, email communication, and any files or details you choose to share with us. It is intended to align with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.

2. Information we collect

We may collect your name, email address, phone number, company name, project requirements, budget range, deadline, message content, and attachments. We may also collect limited technical information such as IP address, browser type, device type, pages visited, and access timestamps for security and site administration.

3. How we collect information

We collect information directly from you when you submit a form, send us an email, request a quotation, or otherwise contact VODH. We may also receive basic server logs and security data from hosting or infrastructure providers.

4. Why we use the information

We use personal data to respond to your enquiry, prepare proposals, deliver services, manage project communication, maintain records, improve the website, protect the site from abuse, and meet legal, accounting, or contractual obligations.

5. Consent and lawful processing

Where consent is needed, we process data only after you voluntarily provide it. Where applicable law allows processing for lawful or necessary purposes, we may rely on that basis. If you withdraw consent for a consent-based activity, we will stop that processing unless the law requires us to continue.

6. Sharing of information

We do not sell personal data. We may share data with trusted service providers that support hosting, communication, storage, security, or project delivery. We may also disclose information when required by law or by a lawful order or request from public authorities.

7. Retention

We keep enquiry and project records only as long as reasonably necessary for the purpose collected, for administration, legal compliance, contract management, or dispute handling. After that, data is deleted or anonymised unless we must keep it longer under law.

8. Security

We use reasonable technical and organisational safeguards to protect personal data. However, no internet-based system is completely secure, so we advise you not to submit highly sensitive information unless it is necessary for your request.

9. Cookies and analytics

The website may use essential cookies or similar technologies to keep the site functioning. If analytics or advertising tools are added later, we will update this page to explain what is used and why.

10. Your rights

Subject to applicable law, you may ask us to access, correct, update, erase, or transfer your personal data, and you may raise a grievance about how your data is handled. Please contact us using the details below.

11. Children’s data

Our website and services are intended for business and professional users. We do not knowingly collect personal data from children under 18. If you believe a child has provided data to us, contact us immediately.

12. Cross-border processing

If our infrastructure or service providers process data outside India, we will do so only where permitted by applicable Indian law and with reasonable safeguards.

13. Grievance redressal

If you have a privacy concern, want to withdraw consent, or want to exercise a right, please write to support@vodh.in. Include enough detail for us to identify your request.

14. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.

15. Contact

For questions about this policy, email support@vodh.in.